“Unacceptably Poor Care” Leads to Cap on Admissions to Queen’s Hospital

The Care Quality Commission (CQC) has reacted to what it described as “unacceptably poor care” in the accident and emergency department at Queen’s Hospital, Romford, by placing a cap on the number of patients who can be admitted to the unit.

Inspections carried out by the CQC found that patients awaiting transfer to a ward were waiting for too long before being transferred, with 5% of patients waiting more than 11 hours.  The inspections found there were insufficient doctors on the unit and patients being nursed on trolleys for long periods, increasing the risks of falls and the development of pressure sores.

Matthew Trainer of the CQC said that:

“No-one should wait 11 hours plus to be transferred to a bed, but some of the people we saw during our unannounced inspection had done just that.


The area in which they were waiting was not set up to deliver good quality care to the standard that the CQC expects”


This is not the first time that Queen’s Hospital has come under fire from the CQC.  Previous reports have criticised the provision of maternity care at the hospital as failing to meet essential standards.  It is a matter of grave concern that Queen’s Hospital has, once again, been found wanting by the Care Quality Commission.

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Posted 30th January 2013 | Posted in News,Uncategorised