Medical Negligence Matters

Case managers play a vital role in organising the day-to-day support people need after medical negligence, particularly in cases of birth injuries or catastrophic injury. But there’s still a lot of misunderstanding about the role. In Series 3, Episode 7 of Medical Negligence Matters, Tami Frankel takes the hot seat to interview special guest Zoe Biginton – an Associate Case Manager for Children and Young People at Ben Holden – about the work she does to help children, families and vulnerable people manage their lives after serious injury. From explaining how a case manager works with families, solicitors and deputies during a clinical negligence claim, to addressing common misconceptions about case management – join Tami and Zoe for this eye-opening conversation. In this video, we cover: 0:00 - Introduction 1:05 - What is a case manager, and what do they do in medical negligence claims? 2:15 - The steps a case manager takes when meeting a medical negligence claimant 3:39 - How do case managers gain a family’s trust? 4:34 - What made you want to become a case manager? 6:09 - How a case manager works with other professionals during a claim 7:20 - Why did you leave your previous role to enter case management? 8:28 - Misconceptions about case management and medical negligence 11:15 - Navigating different demands and personalities as a case manager 12:17 - A complex immediate needs assessment for a claimant 14:42 - How case managers help improve their clients’ quality of life 16:17 - What have you learned from your clients? 17:03 - There needs to be more understanding about case management 18:00 - Do parents challenge case managers over their child’s needs? 18:43 - Are families more open to accepting the support of a case manager? 20:10 - Case management should start sooner than it currently does – – – In this episode, you’ll discover: Who a case manager is and how they support during medical negligence claims How case managers work with families, solicitors and deputies to reach fair solutions The importance of building trust with clients and families in case management Real stories of the difference that case managers can make to their clients’ lives Why many remain wary or unsure about getting case managers involved Why case management should start sooner than it currently does And much, much more. Liked this episode? Remember to subscribe, hit the like button, and share this with your friends and loved ones! – – – Medical Negligence Matters is the podcast that guides you through the complexities of medical negligence law. Hosted by Gillian Gadsby, Managing Partner at Gadsby Wicks and a solicitor with over 35 years of specialist experience, this podcast covers everything you need to know about the unique, sensitive world of medical negligence. If you liked this video, you can find more episodes of Medical Negligence Matters right now on YouTube, Spotify and Apple Podcasts! Spotify: https://open.spotify.com/show/7i5R5R8HmA2hOIKDF8aCxf Apple Podcasts: https://podcasts.apple.com/gb/podcast/medical-negligence-matters/id1739788044 If you believe you have been impacted by medical negligence, speak to our expert team for advice on making a claim. Visit our website at https://www.gadsbywicks.co.uk or call us on 01245 494929.

Some people believe that clinical negligence and personal injury are essentially the same terms. But while they share many similarities, they are very different. In Series 3, Episode 6 of Medical Negligence Matters, Gillian Gadsby sits with Tony Mitty – a fellow Partner at Gadsby Wicks and former personal injury lawyer – to explain the differences between personal injury and clinical negligence law. From the complicated issue of causation in medical negligence, to why you shouldn’t choose a personal injury solicitor over a medical negligence specialist, find out what separates these two legal practices in this engaging podcast. In this video, we cover: 0:00 - Introduction 1:03 - Tony Mitty’s history in clinical negligence and personal injury 2:08 - Medical negligence claims and “fighting for the underdog” 3:28 - The differences between medical negligence and personal injury 4:46 - The challenge of causation in medical negligence cases 7:02 - Can a personal injury lawyer take on a medical negligence claim? 8:41 - Not every injury is grounds for a medical negligence claim 10:32 - Losing trust in doctors after medical negligence 12:09 - The issue of accountability in medical negligence cases 13:50 - Understanding informed consent before medical procedures 15:54 - Is medical negligence law more complex than personal injury law? 17:18 - Every medical negligence claim is different and important 18:37 - Taking over a medical negligence claim from a non-specialist lawyer 19:55 - How has medical negligence changed for hospitals in the last decade? – – – In this episode, you’ll discover: The differences in complexity between medical negligence and personal injury claims Why a generalist personal injury lawyer may struggle with a clinical negligence case Why injuries sustained in a healthcare setting may not be grounds for a claim The impact of medical negligence on people’s trust in healthcare professionals How hospitals’ response to medical negligence has changed in the last decade Why you should always choose a specialist medical negligence solicitor And much, much more. Liked this episode? Remember to subscribe, hit the like button, and share this with your friends and loved ones! – – – Medical Negligence Matters is the podcast that guides you through the complexities of medical negligence law. Hosted by Gillian Gadsby, Managing Partner at Gadsby Wicks and a solicitor with over 35 years of specialist experience, this podcast covers everything you need to know about the unique, sensitive world of medical negligence. If you liked this video, you can find more episodes of Medical Negligence Matters right now on YouTube, Spotify and Apple Podcasts! Spotify: https://open.spotify.com/show/7i5R5R8HmA2hOIKDF8aCxf Apple Podcasts: https://podcasts.apple.com/gb/podcast/medical-negligence-matters/id1739788044 If you believe you have been impacted by medical negligence, speak to our expert team for advice on making a claim. Visit our website at https://www.gadsbywicks.co.uk or call us on 01245 494929.

What does medical negligence really mean? How much is the average medical negligence claim worth? How long does a claim take to settle? In Series 3, Episode 5 of Medical Negligence Matters, Gillian Gadsby and Tami Frankel answer these and many other of the most common FAQs about medical negligence claims. Together, they tackle the big questions so you know what to expect if you or someone you love needs to make a medical negligence claim in the future. From the time limits associated with clinical negligence cases, to how “No Win, No Fee” claims actually work – get your medical negligence FAQs answered here. In this video, we cover: 0:00 - Introduction 1:03 - What does medical negligence really mean? 3:39 - How does a solicitor assess the strength of a medical negligence claim? 4:31 - The 3 stages of investigating a medical negligence claim 7:12 - What’s the average medical negligence compensation award? 9:15 - How likely am I to win my medical negligence claim? 10:52 - What does “No Win, No Fee” mean in medical negligence claims? 11:42 - Can you claim against private healthcare providers? 13:04 - Can a medical negligence claim hurt doctors or hospitals? 16:05 - How long does a medical negligence claim take to settle? 18:53 - How can you make a claim on someone else’s behalf? 20:22 - What are the time limits to make a medical negligence claim? 22:41 - Do I need to go to court for a medical negligence claim? 24:19 - What happens if a doctor retires or moves abroad during my claim? – – – In this episode, you’ll discover: The legal definition of medical negligence in England and Wales The three main stages involved in investigating a medical negligence claim Why there isn’t an average compensation payout for a medical negligence claim If making a medical negligence claim hurts doctors, hospitals or the NHS How long a medical negligence claim takes to reach a settlement What happens if your doctor retires or moves abroad during your medical negligence claim And much, much more. Liked this episode? Remember to subscribe, hit the like button, and share this with your friends and loved ones! – – – Medical Negligence Matters is the podcast that guides you through the complexities of medical negligence law. Hosted by Gillian Gadsby, Managing Partner at Gadsby Wicks and a solicitor with over 35 years of specialist experience, this podcast covers everything you need to know about the unique, sensitive world of medical negligence. If you liked this video, you can find more episodes of Medical Negligence Matters right now on YouTube, Spotify and Apple Podcasts! Spotify: https://open.spotify.com/show/7i5R5R8HmA2hOIKDF8aCxf Apple Podcasts: https://podcasts.apple.com/gb/podcast/medical-negligence-matters/id1739788044 If you believe you have been impacted by medical negligence, speak to our expert team for advice on making a claim. Visit our website at https://www.gadsbywicks.co.uk or call us on 01245 494929.

A “secondary victim” is someone who suffers psychiatric injury after witnessing a traumatic event affecting a person close to them. But can secondary victims make a claim in medical negligence cases? In Series 3, Episode 4 of Medical Negligence Matters, Gillian Gadsby talks to Tami Frankel about the inconsistent history around secondary victim claims in medical negligence, and how the Supreme Court’s Ruling in Paul vs Royal Wolverhampton NHS Trust changed the landscape for these types of claims. They also explain why a doctor’s duty of care does not extend beyond their patient, the differences in secondary victim claims for medical negligence and personal injury cases, and more in this compelling episode. In this video, we cover: 0:00 - Introduction 1:02 - What is a secondary victim in medical negligence claims? 2:26 - The Alcock Test for secondary victims 3:29 - The subjectivity and inconsistency of testing secondary victim claims 5:41 - Paul v Royal Wolverhampton NHS Trust 8:09 - Secondary victims in medical negligence vs personal injury cases 9:12 - A doctor’s duty of care does not extend beyond their patient 11:23 - Secondary victim cases related to birth injury claims 12:32 - What can secondary victims do in fatal medical negligence cases? 13:43 - Compensation in fatal medical negligence claims – – – In this episode, you’ll discover: Who is classified as a secondary victim in legal claims Why determining secondary victims in the past was often subjective and inconsistent How the ruling of Paul vs Royal Wolverhampton NHS Trust closed the door on secondary victim claims in medical negligence – and whether this is fair The different hurdles of making secondary victims in medical negligence vs personal injury cases Why a doctor’s duty of care does not extend beyond their patient What secondary victims do in fatal medical negligence cases And much, much more. Liked this episode? Remember to subscribe, hit the like button, and share this with your friends and loved ones! – – – Medical Negligence Matters is the podcast that guides you through the complexities of medical negligence law. Hosted by Gillian Gadsby, Managing Partner at Gadsby Wicks and a solicitor with over 35 years of specialist experience, this podcast covers everything you need to know about the unique, sensitive world of medical negligence. If you liked this video, you can find more episodes of Medical Negligence Matters right now on YouTube, Spotify and Apple Podcasts! Spotify: https://open.spotify.com/show/7i5R5R8HmA2hOIKDF8aCxf Apple Podcasts: https://podcasts.apple.com/gb/podcast/medical-negligence-matters/id1739788044 If you believe you have been impacted by medical negligence, speak to our expert team for advice on making a claim. Visit our website at https://www.gadsbywicks.co.uk or call us on 01245 494929.

Sometimes it is necessary to make a medical negligence claim on someone else’s behalf, maybe because they are a child or lack mental capacity. So how does that process work? In Series 3, Episode 3 of Medical Negligence Matters, Gillian Gadsby speaks with friend and fellow Partner at Gadsby Wicks, Tami Frankel, to explain who a Litigation Friend is and the challenges associated with claiming on someone’s behalf. They also explore how the Court ensures that settlements are fair in these instances and the value of specialist expertise in guiding Litigation Friends through this challenging process. In this video, we cover: 0:00 - Introduction 1:07 - When can you make a medical negligence claim on someone’s behalf? 2:02 - Who is a Litigation Friend? 3:14 - Does the claims process change when acting on someone’s behalf? 5:26 - Helping parents whose children are medical negligence claimants 8:21 - The Court settles medical negligence claims involving protected parties 10:00 - The Court of Protection and Deputies in medical negligence claims 11:29 - Medical negligence claims where the claimant has died 13:01 - The role of specialist advice in managing claims on others’ behalf – – – In this episode, you’ll discover: The scenarios where someone will need to make a claim on someone else’s behalf Who a Litigation Friend is and who can take on this role How the medical negligence claims process changes for Litigation Friends Why the Court must approve any settlement when the claimant is a protected party The role of the Court of Protection in supporting claimants who lack mental capacity How to make a medical negligence claim when the claimant has died And much, much more. Liked this episode? Remember to subscribe, hit the like button, and share this with your friends and loved ones! – – – Medical Negligence Matters is the podcast that guides you through the complexities of medical negligence law. Hosted by Gillian Gadsby, Managing Partner at Gadsby Wicks and a solicitor with over 35 years of specialist experience, this podcast covers everything you need to know about the unique, sensitive world of medical negligence. If you liked this video, you can find more episodes of Medical Negligence Matters right now on YouTube, Spotify and Apple Podcasts! Spotify: https://open.spotify.com/show/7i5R5R8HmA2hOIKDF8aCxf Apple Podcasts: https://podcasts.apple.com/gb/podcast/medical-negligence-matters/id1739788044 If you believe you have been impacted by medical negligence, speak to our expert team for advice on making a claim. Visit our website at https://www.gadsbywicks.co.uk or call us on 01245 494929.

Compensation is the most tangible and critical outcome of any medical negligence claim. But how does medical negligence compensation work, how is it calculated, and is it the “lottery win” that many assume it is? In Series 3, Episode 2 of Medical Negligence Matters, Gillian Gadsby is joined by her friend and fellow Gadsby Wicks Partner, Tami Frankel, to break down exactly how medical negligence compensation is calculated and recovered by claimants. From explaining the differences between General Damages and Special Damages, to the importance of solid financial advice to help someone manage the compensation they receive. Gillian and Tami answer the most pressing questions about medical negligence compensation and expose why it isn’t the windfall that many claim it is. In this video, we cover: 0:00 - Introduction 1:03 - What are General Damages in medical negligence compensation? 2:34 - How is the value of General Damages determined? 3:52 - What are Special Damages in medical negligence compensation? 5:00 - Can you claim compensation for “free” care and services? 6:06 - How is medical negligence compensation paid to the claimant? 9:14 - Who ensures that medical negligence compensation is spent correctly? 10:25 - Financial advice for managing medical negligence compensation 11:36 - How does compensation impact means-tested benefits? 12:20 - Why medical negligence compensation is not a lottery win 14:42 - Can you claim for more compensation in the future? – – – In this episode, you’ll discover: What General Damages and Special Damages mean in medical negligence compensation How services, care or aids don’t need a “receipt” to be included in compensation How claimants receive their compensation and who ensures that it’s spent correctly Why financial advice is so important to help people manage their compensation award Why medical negligence compensation is not the equivalent of a lottery win And much, much more. Liked this episode? Remember to subscribe, hit the like button, and share this with your friends and loved ones! – – – Medical Negligence Matters is the podcast that guides you through the complexities of medical negligence law. Hosted by Gillian Gadsby, Managing Partner at Gadsby Wicks and a solicitor with over 35 years of specialist experience, this podcast covers everything you need to know about the unique, sensitive world of medical negligence. If you liked this video, you can find more episodes of Medical Negligence Matters right now on YouTube, Spotify and Apple Podcasts! Spotify: https://open.spotify.com/show/7i5R5R8HmA2hOIKDF8aCxf Apple Podcasts: https://podcasts.apple.com/gb/podcast/medical-negligence-matters/id1739788044 If you believe you have been impacted by medical negligence, speak to our expert team for advice on making a claim. Visit our website at https://www.gadsbywicks.co.uk or call us on 01245 494929.

Discover the interesting story behind the leading medical negligence law firm in Essex and East Anglia. In Series 3, Episode 1 of Medical Negligence Matters, Gillian Gadsby sits down with Tami Frankel to discuss the history, values and purpose of Gadsby Wicks. From its humble beginnings in 1993 and the challenges of specialising in clinical negligence, to the expertise, processes and results that made Gadsby Wicks one of the most reputable teams in the country. Gillian and Tami explore the firm’s story and why they have found success as the medical negligence specialists. In this video, we cover: 0:00 - Introduction 1:12 - The challenge of practising clinical negligence in larger firms 3:10 - The early origins of Gadsby Wicks Solicitors 5:14 - Creating the right environment for medical negligence work 7:36 - A dedicated medical negligence lawyer for every client 8:24 - The importance of working with clinical negligence specialists 10:39 - A team of highly trained medical negligence experts 11:33 - Always look for accredited medical negligence solicitors 12:54 - Working with medical experts in a negligence claim 13:45 - How has medical negligence law changed since Gadsby Wicks formed? 16:04 - The growing focus on clinical negligence litigation costs 18:16 - The core values behind Gadsby Wicks – – – In this episode, you’ll discover: The story behind Gadsby Wicks’ formation and growth over the last 32+ years The challenges that Gillian Gadsby faced in the early years of Gadsby Wicks How Gadsby Wicks built the perfect environment for clinical negligence work Why it’s so important to have a specialist solicitor for your medical negligence claim How medical negligence law has evolved since Gadsby Wicks formed The new challenges surrounding the cost of clinical negligence claims And much, much more. Liked this episode? Remember to subscribe, hit the like button, and share this with your friends and loved ones! – – – Medical Negligence Matters is the podcast that guides you through the complexities of medical negligence law. Hosted by Gillian Gadsby, Managing Partner at Gadsby Wicks and a solicitor with over 35 years of specialist experience, this podcast covers everything you need to know about the unique, sensitive world of medical negligence. If you liked this video, you can find more episodes of Medical Negligence Matters right now on YouTube, Spotify and Apple Podcasts! Spotify: https://open.spotify.com/show/7i5R5R8HmA2hOIKDF8aCxf Apple Podcasts: https://podcasts.apple.com/gb/podcast/medical-negligence-matters/id1739788044 If you believe you have been impacted by medical negligence, speak to our expert team for advice on making a claim. Visit our website at https://www.gadsbywicks.co.uk or call us on 01245 494929.